Tk99app Terms & Conditions — Complete Guide to Our Betting Services

01 Definitions & Introduction

These terms and conditions ("Terms") form a legal agreement between tk99app ("Platform", "we", "us") and its users ("you", "member"). tk99app is an online betting and gaming platform offering a range of entertainment betting services to Bangladeshi users, including cricket, football, casino, and e-sports.

In these terms, "website" refers to tk99app's main domain along with all associated subdomains and mobile applications. "Account" refers to your personal registered profile. "Balance" refers to the total funds held in your account.

Tk99app reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website, and your continued use of the platform after an update constitutes acceptance of the revised terms.

02 Account Registration

A valid account is required to access tk99app's services. You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in account closure and forfeiture of all balances.

Account rules:

• Each individual is allowed only one account accounts — multiple accounts are strictly prohibited.
• The mobile number used during registration must be active and belong to you.
• You are solely responsible for keeping your account login credentials (username and password) strictly confidential.
• Transferring, selling, or allowing others to use your account is strictly prohibited.
• You can update your account information at any time, but to change your name, please contact our support team.
• Tk99app may request additional documents for KYC (Know Your Customer) verification when necessary.

03 Age Verification & Eligibility

Tk99app strictly enforces an 18+ policy. Use of this platform by anyone under the age of 18 is strictly prohibited. At the time of registration, you must confirm that you are at least 18 years old.

Tk99app may request a copy of your National ID or passport for age verification at any time. Failure to submit the required documents or pass verification will result in account suspension and withdrawal restrictions.

04 Deposits & Withdrawals

Tk99app supports deposits and withdrawals through Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

Deposit Rules:

• Minimum Deposit Amount: ৳100
• Maximum single deposit: ৳50,000 (per transaction)
• Deposits are typically Within 5–15 minutes is credited to your account.
• Only a mobile banking number registered in your own name may be used.
• Deposits from third parties are not accepted and may result in account closure.

Withdrawal rules:

• Minimum Withdrawal Amount: ৳500
• Withdrawal requests are typically Within 15–30 minutes is processed.
• If verification is required, processing may take up to 24 hours.
• All applicable wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals must be made to the same mobile banking number used for the deposit.

05 Betting Terms & Conditions

Before placing a bet on tk99app, make sure you've read the rules for each market. Once a bet is confirmed, it cannot be changed or cancelled — so verify all details before submitting.

• All bets are recorded on the tk99app server, and that record is final.
• If a match or event is cancelled, the original stake will be refunded.
• If incorrect odds are displayed due to a technical error, tk99app reserves the right to void the affected bet.
• Any account found to be involved in suspicious betting patterns or match fixing will be suspended immediately.
• Odds in live betting can change in real time — always review the odds before confirming your bet.
• Placing bets on the same event from multiple accounts will be treated as system manipulation.

06 Bonuses & Promotions

Tk99app regularly offers a variety of bonuses and promotions for both new and existing members. Each offer has its own terms, and compliance with those terms is mandatory.

General Bonus Rules:

• Bonus funds cannot be withdrawn directly — the required wagering amount must be completed first (wagering requirement).
• Welcome bonuses typically require a wagering amount of 10–30 times the bonus value.
• Bonuses must be claimed within a specific time window — they will expire and be cancelled once the deadline has passed.
• The same promotion cannot be claimed more than once.
• To claim a bonus, you must correctly enter any applicable promo code listed on the promotions page.
• Tk99app reserves the right to modify or withdraw any bonus offer at any time.

07 Prohibited Activities

Tk99app is committed to maintaining a fair and transparent betting environment. The following activities are strictly prohibited and may result in immediate account suspension and balance forfeiture:

• Opening multiple accounts or using someone else's account.
• Creating artificial betting patterns to exploit the bonus system.
• Participating in match fixing or sports manipulation.
• Attempting to hack or manipulate the tk99app system.
• Harassing other users or engaging in fraudulent behaviour.
• Using tk99app for money laundering or any illegal financial transactions.
• Placing bets using automated bots or scripts.

08 Privacy & Security

Tk99app takes the protection of your personal data seriously. Our full privacy policy is published separately and is considered part of these terms and conditions.

• All data is protected with SSL encryption.
• Your information is never sold to third parties.
• Information is not shared with government agencies unless legally required.
• Use a strong password for your account and change it regularly to stay secure.

09 Responsible Betting

Tk99app believes that betting is a form of entertainment — not a source of income. We encourage all members to bet responsibly.

• Never bet more than you can afford to lose — the risk of losing is always present.
• Set your own deposit limits, betting limits, and cooling-off periods.
• Use self-exclusion if needed — your account will be temporarily deactivated for a set period.
• If you notice signs of problem gambling, seek help immediately.
• To learn more about responsible betting, visit our Responsible Gaming View page.

10 Service Changes & Interruptions

Tk99app reserves the right to temporarily suspend its services for maintenance, upgrades, or other reasons. We will endeavour to provide advance notice whenever possible.

• Tk99app is not liable for service interruptions caused by technical issues.
• If your internet connection drops during a bet, the outcome will be determined based on the server record.
• Tk99app reserves the right to add new features or remove existing ones at any time.

11 Disclaimers & Limitations

Tk99app provides its services on an "as is" basis. We do not guarantee uninterrupted service and are not liable for the following:

• Any financial losses arising from a user's betting decisions.
• Losses caused by internet connectivity or device-related issues.
• Failure of third-party technology or payment services.
• Losses resulting from unauthorized access to your account — it is your responsibility to keep your account secure.

12 Contact & Complaints

If you have any questions or concerns about these terms, please contact our support team. We are always ready to assist you in Bangla.

• Email: support@tk99app.net
• Live Chat: Available 24/7 at the bottom right corner of the website
• Complaint Resolution Time: Usually within 48–72 hours