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Privacy Policy Document

Tk99app Privacy Policy — Our Commitment to Protecting Your Data

Here you'll find a clear, straightforward explanation of what information we collect when you use tk99app, how it's used, and how it's kept secure. Read our privacy policy and enjoy our services with complete peace of mind.

Last Updated: January 2026 Language: Bengali SSL: Encrypted
Your Data Is Safe
Every piece of your information on tk99app is stored with the highest level of security. It is never sold to any third party.
256
Bit Encryption
0
Sale of Data

Core Pillars of Privacy Protection

A quick overview of how tk99app keeps your personal information secure

Encrypted Data Storage

All your personal information and financial data are stored on servers secured with 256-bit SSL encryption. No unauthorized party can access this data.

No Data Sold to Third Parties

Tk99app never sells your personal information to advertisers or third parties. No data is shared with external parties except where required by law.

Identity Verification (KYC)

We follow a KYC process to ensure secure transactions. Your identity documents are used strictly for verification purposes and stored securely.

Cookie Controls

Tk99app only uses cookies that are necessary or that improve functionality. You can manage your cookie preferences at any time through your browser settings.

Right to Update & Delete Your Data

You can request to update or delete your personal data at any time. Contact our support team and the request will be processed within 48 hours.

Option to opt out of marketing communications

You can unsubscribe from promotional emails or SMS at any time. Essential service-related messages may still be sent.

Table of Contents

Important: By creating an account or using tk99app's services, you are considered to have read and accepted this Privacy Policy. Please read it in full before getting started.

01 Introduction & Scope

Tk99app ("we", "us", "platform") is an online betting and gaming platform serving users in Bangladesh. Your privacy and the security of your personal information are our highest priority. This Privacy Policy ("Policy") explains how tk99app collects your information, the purposes for which it is used, how long it is retained, and how it is kept secure.

This policy applies to the tk99app main website, mobile application, and all associated services. Whenever you use tk99app — whether registered or not — this policy is in effect. By using tk99app, you acknowledge that your information may be processed in the manner described here.

Our Privacy Policy is built in accordance with international data protection standards. We believe that a transparent and honest privacy policy is the foundation of lasting trust with our users.

02 What Information We Collect

Tk99app collects several types of information to operate its services. A detailed breakdown is provided below:

Personal Identity Information:

  • Full name (as provided during registration)
  • Mobile number (used for verification)
  • Email address (if applicable)
  • Date of birth (for age verification)
  • National ID or passport number (for KYC verification, when required)

Financial Information:

  • Mobile banking number (bKash, Nagad, Rocket)
  • Deposit & Withdrawal History
  • Transaction amount & date

Usage Information:

  • IP address and device information
  • Browser type and operating system
  • Browsing history and page visit activity during platform use
  • Betting & gaming history
  • Login time & location (country level)

Please Note: tk99app never collects or stores your full bank account number, PIN, or OTP. If anyone requests this kind of information, it is a fraudulent attempt — immediately support@tk99app.netto let us know.

03 How We Collect Information

Tk99app collects your information through the following methods:

Method What Information Is Collected Purpose
Registration Form Name, mobile number, date of birth Account Creation & Identity Verification
Transaction Processing Mobile banking number, amount Processing Deposits & Withdrawals
Cookies & Trackers Browsing data, session information Service Quality & Security
KYC Verification Copy of NID/Passport Identity Verification & Security
Support Contact Messages and information you provide Dispute resolution & record keeping

04 How We Use Your Information

Tk99app uses your data only for lawful and specific purposes. It is never used for unrelated or unnecessary reasons.

  • Account Management: For registration, login verification, and account security.
  • To process financial transactions. To accurately process deposits and withdrawals.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze user experience and improve the platform.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Customer Support: To address your complaints and queries.
  • Promotional Communications: To send you offers and bonus information with your consent.
  • Responsible Betting: To detect unusual betting patterns and provide timely support.

05 Data Sharing Policy

Tk99app respects your privacy and will never sell your data. However, information may be shared in the following limited circumstances:

  • Payment Processor: Limited information is shared with bKash, Nagad, or Rocket solely to process transactions. They operate under their own privacy policies.
  • Law Enforcement: Information may be disclosed in response to a valid court order or official government request.
  • Technology Partners: We work with trusted partners for server hosting and security services; however, they are not permitted to use your data independently.
  • Business Transfers: In the event of a company merger or acquisition, your data may be transferred — advance notice will be provided in such cases.

A Clear Commitment: tk99app never sells or rents your personal data to advertisers, data brokers, or any commercial third party.

06 Cookies & Tracking Technologies

Tk99app's website and app use cookies and similar technologies. Cookies are small data files stored in your browser that help enhance the functionality of our services.

Cookie Types:

  • Essential Cookies: Required to maintain login sessions and ensure security. Disabling these may prevent the service from functioning properly.
  • Functional Cookies: Used to remember your preferences (language, layout).
  • Analytics Cookies: Used to analyze site usage. These can be disabled.

You can delete cookies or block new ones at any time through your browser settings. However, disabling certain cookies may limit some features on the site.

07 Data Security Measures

Tk99app has implemented industry-leading technical and administrative measures to keep your data secure.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall & IDS: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular testing to identify and address system vulnerabilities.
  • Restricted Staff Access: Only authorized personnel can access sensitive information.
  • Data Backup: Regular backups ensure protection against data loss.
  • Two-Factor Authentication: Two-factor authentication for sensitive account access.

That said, no digital system is 100% secure. In the event of a security breach, we will notify affected users as quickly as possible and take all necessary measures.

08 Your Rights

As a tk99app user, you have the following rights regarding your own information:

  • Right to Access: You can request to see what personal information we hold about you.
  • Right to Correction: You can update any information that is incorrect or out of date.
  • Right to Erasure: If you close your account, you may request deletion of your data (except where retention is required by law).
  • Right to Object to Processing: You can object to your data being used for specific purposes.
  • Right to Opt Out of Marketing: You can opt out of promotional messages at any time.
  • Data Portability: You can request a copy of your data in a specified format.

To exercise these rights support@tk99app.netto send us an email. We typically respond within 48 hours.

09 Children's Privacy

Tk99app strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.

If parents believe their child is using tk99app, they should immediately support@tk99app.netto get in touch.

10 Changes to the Privacy Policy

Tk99app may update this Privacy Policy from time to time. For significant changes, a notice will be posted on the website and the "Last Updated" date at the top of the policy will be revised. Continued use of the service after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly — especially if you are an active tk99app user.

11 Contact Us

For any questions, complaints, or requests related to our Privacy Policy, please get in touch with us:

  • Email: support@tk99app.net
  • Live Chat: Available 24/7 at the bottom-right corner of the website
  • Response Time: Usually within 24–48 hours

By using tk99app, you confirm that you have fully read, understood, and voluntarily agreed to this Privacy Policy. Thank you for your trust and confidence in us.

Privacy FAQs

Frequently asked questions about tk99app's data protection

No, never. tk99app does not sell or rent your personal data to any advertiser, data broker, or commercial entity. Only limited information may be shared for payment processing and legal compliance purposes.

Identity document details submitted for KYC verification are stored on servers secured with 256-bit SSL encryption. Only authorized compliance team members can access this data, and solely for the purpose of identity verification.

If you request account closure, we will begin the process of deleting your personal data. However, transaction history may be retained for a specified period as required by law. To request data deletion, email support@tk99app.net.

Click the "Unsubscribe" link at the bottom of any promotional email, or send an opt-out request to support@tk99app.net. Please note that even after opting out of marketing messages, we will continue to send essential account and transaction-related notifications.

tk99app only detects your location at the country level using your IP address — primarily to prevent fraud and manage regional service restrictions. We do not collect GPS or precise geolocation data.

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Your data is protected. 18+ only. Play responsibly.

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